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We guarantee 1-to-1 REPLACEMENT or FULL REFUND if the Worx power tools that you have purchased from us are:
• DEFECTIVE
• WRONG ITEMS RECEIVED
Claims must be lodged via the phone, our website or email within (15) Fifteen days of the delivery date to be eligible for replacement or refund. Depending on the claim we may require evidence of the defect via email or post. Items will be replaced with the same item originally purchased or you can opt to return the faulty item(s) and receive a full refund will be offered.
*Notes: 100% satisfaction guarantee only applicable for purchases from our official website (www.worxmy.com).