Thank you for your interest in the products and services of Worx Malaysia!
This limited warranty applies to physical goods, and only for physical goods purchased from Ekotrends Capital Sdn Bhd and Official Authorized Dealer - kindly verify with us through WhatsApp (+6012 - 2193 419) or our official Facebook Page - Worx Malaysia.
How long does the warranty coverage last?
The Warranty Period of physical goods purchased from Ekotrends Capital Sdn Bhd is :
All Power Tools will be covered with 1 year Limited Warranty. (except Worx WX041 comes with 6 months Limited Warranty only)
Battery and Charger will be cover with 6 months Limited Warranty.
What does this limited warranty cover?
The limited warranty covers any manufacturing defect under normal use during the Warranty Period.
During the Warranty Period, Ekotrends Capital Sdn Bhd will repair or replace at no charge parts of a product that proves defective because of improper manufacturing defect under normal use and maintenance.
What will we do to correct problems?
Ekotrends Capital Sdn Bhd will either repair the Product at no charge, using new or refurbished replacement parts.
What does this limited warranty not cover?
The Limited Warranty does not cover any problem that is caused by :
- Wear and tear
- Damage of a product resulting from negligence
- Damage of a product resulting from unauthorized modification of the product
- Damage caused by natural disaster
- Theft or loss of the product
What do you have to do?
To obtain warranty service, you must first contact us through WhatsApp (+6012 - 2193 419) or our official Facebook Page - Worx Malaysia to identify the issue and the most appropriate solution for you.